Privacy Policy

This policy sets out how we collect, process and hold your personal data if you visit our event ticket shop or otherwise provide personal data to us. We are North West Dive Fest of North West Dive Fest. We are the data controller of your personal data.

This policy affects your legal rights and obligations so please read it carefully. If you have any questions, please contact us at info@bsacnwdivefest.co.uk.

Personal Data We Collect

We collect, process, store and use personal data when you book a ticket and buy any of our associated products and services to an event including your name, address and email address together with payment information. We may also collect personal data that you give to us about other people if you register them to attend an event.

You agree that you have notified any other person whose personal data that you provide to us of this privacy notice and, where necessary, obtained their consent so that we can lawfully process their personal data in accordance with this policy.

All personal data that you provide to us must be true, complete and accurate. If you provide us with inaccurate or false data, and we suspect or identify fraud, we will record this.

You do not need to provide us with any personal data to view our event ticket shop. However, we may still collect the information set under the Data We Automatically Collect section of this policy, and marketing communications in accordance with the Marketing Communications section.

When you contact us by email or post, we may keep a record of the correspondence and we may also record any telephone call we have with you.

Data We Automatically Collect

When you visit our event ticket shop, we, or third parties on our behalf, automatically collect and store information about your device and your activities. This information could include your device's unique ID number; technical information about your device; your preferences and settings; and statistical data about your browsing actions and patterns. We collect this information using cookies as explained in the Cookies section.

Marketing Communications

If you opt in to receive marketing communications from us you consent to the processing of your data to send you such communications, which may include newsletters, blog posts, surveys and information about new events. We retain a record of your consent.

You can choose to no longer receive marketing communications by contacting us at info@bsacnwdivefest.co.uk or clicking unsubscribe from a marketing email. If you do unsubscribe, it may take up to 5 business days for your preferences to take effect.

Lawful Processing of Your Personal Data

We will use your personal data in order to comply with our contractual obligation to supply tickets and any associated products and services, including contacting you with event-related information. We may also use your data for legitimate interests such as customer service, enforcing agreements, legal compliance, audit purposes, and notifying you about policy changes.

Who Do We Share Your Data With?

We may share your personal data with service providers, subcontractors and agents that perform functions on our behalf (such as payment providers, ticketing providers, email services, IT support, accountants, auditors, and legal advisors).

Under certain circumstances we may disclose your data to comply with legal obligations or protect third party rights, property or safety. We may also share data in connection with business transfers such as mergers or acquisitions.

Where We Hold and Process Your Personal Data

Some or all of your personal data may be stored or transferred outside of the UK and EU, for example if a service provider's servers are located overseas. We will only transfer data to organisations that provide adequate safeguards.

Cookies

Our event ticket shop uses cookies to recognise you on return visits and personalise your settings. You can manage cookie preferences in your browser settings.

We also use Google Analytics to monitor website usage. Google Analytics places persistent cookies on your device. If you do not agree, you can disable persistent cookies in your browser to stop analytics tracking.

Security

We process your data securely using technical and organisational measures including encryption for payment transactions. However, no system is completely secure and we cannot guarantee absolute security. If you choose a password, you are responsible for keeping it confidential.

Your Rights

You have the right to obtain a copy of the personal data we hold about you, to correct inaccuracies, and to request deletion of your data. To exercise these rights, please contact info@bsacnwdivefest.co.uk.

You can also lodge complaints with the UK Information Commissioner at www.ico.org.uk.

Retention

We retain your personal data while you are registered with us, or until you unsubscribe from marketing communications, or for up to 6 months after you last contact us.

General

This policy is governed by the law of England and Wales. We may change this policy from time to time. You are responsible for reviewing it regularly to stay informed of updates.